Infinite Talent
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Active Incident

Updated a few seconds ago

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Incident Status

Operational

Components

Infinite Talent BrassRing, Infinite Talent Other

Locations

US Production



October 5, 2024 02:47 EDT
October 5, 2024 06:47 UTC
[Monitoring] All services are up and running and we are monitoring.

October 5, 2024 02:37 EDT
October 5, 2024 06:37 UTC
[Monitoring] We are currently experiencing intermittent issues in our US production environment and our team is monitoring the environment. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue.

Infinite Talent BrassRing




Operational

Infinite Talent Onboard




Operational

Infinite Talent Lead Manager




Operational

Infinite Talent Other




Operational

Maintenance




Operational

Scheduled Maintenance

Schedule

October 10, 2024 12:00 - 20:00 EDT
October 10, 2024 16:00 - 00:00 UTC

Components

Maintenance

Locations

Staging

Description

The US Staging environment for the following products will be unavailable on Thursday, Oct 10, 2024, from 12:00-20:00 US EASTERN (16:00 - 24:00 UTC). -Infinite Talent Suite -Infinite Talent Onboard -Infinite Talent BrassRing During this downtime, users will be unable to access the system, possibly encountering error message(s) or maintenance warnings, dependent on the work being done in our environment. Candidates accessing BrassRing, and Talent Gateways will be directed to a page advising them that the site is currently unavailable due to maintenance. New hires and employees accessing the Talent Suite (including Onboard New Hire Portals) will similarly be unable to navigate to the login page due to the maintenance. We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our solutions. Please note, any automated integration processes, if applicable, will resume once the maintenance is completed. Infinite also recommends that your end users close all open browsers before end of day prior to the maintenance window, which will help avoid unexpected behavior, such as intermittent error messages, in the application.

Schedule

October 19, 2024 03:00 - 11:00 EDT
October 19, 2024 07:00 - 15:00 UTC

Components

Maintenance

Locations

US Production

Description

The US Production environment for the following products will be unavailable on Saturday, Oct 19, 2024 from 03:00-11:00 in US EASTERN (7:00 - 15:00 UTC). -Infinite Talent Suite -Infinite Talent Onboard -Infinite Talent BrassRing During this downtime, users will be unable to access the system, possibly encountering error message(s) or maintenance warnings, dependent on the work being done in our environment. Candidates accessing the BrassRing and Talent Gateways will be directed to a page advising them that the site is currently unavailable due to maintenance. New hires and employees accessing the Talent Suite (including Onboard New Hire Portals) will similarly be unable to navigate to the login page due to the maintenance. We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our solutions. Please note, any automated integration processes, if applicable, will resume once the maintenance is completed. Infinite also recommends that your end users close all open browsers before end of day prior to the maintenance window, which will help avoid unexpected behavior, such as intermittent error messages, in the application.

Schedule

October 25, 2024 19:00 - October 26, 2024 03:30 EDT
October 25, 2024 23:00 - October 26, 2024 07:30 UTC

Components

Maintenance

Locations

EU Production

Description

The EU Production environments for the following products will be unavailable on Friday, Oct 25, 2024 from 19:30 US EASTERN until Saturday Oct 26, 2024 at 3:30 US EASTERN (23:30 on Oct 25 thru 07:30 on Oct 26 in UTC ). -Infinite Talent Suite -Infinite Talent Onboard -Infinite Talent BrassRing During this downtime, users will be unable to access the system, possibly encountering error message(s) or maintenance warnings, dependent on the work being done in our environment. Candidates accessing the BrassRing and Talent Gateways will be directed to a page advising them that the site is currently unavailable due to maintenance. New hires and employees accessing the Talent Suite (including Onboard New Hire Portals) will similarly be unable to navigate to the login page due to the maintenance. We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our solutions. Please note, any automated integration processes, if applicable, will resume once the maintenance is completed. Infinite also recommends that your end users close all open browsers before end of day prior to the maintenance window, which will help avoid unexpected behavior, such as intermittent error messages, in the application.

This system status information is provided as a courtesy to Infinite Talent clients. It is for informational purposes only and may not be redistributed or referenced as a substitute for formal Infinite Talent incident analysis or service level reporting. If you have any questions regarding this information, please contact Support by submitting an Online Case.