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Welcome to the Infinite Talent Status page. If you would like to receive email alerts (all notifications) for Incidents, please click the “Subscribe / Unsubscribe” button in the upper right-hand corner. There you will be able to share your company email address and will be sent a confirmation message. If you need to modify your alert preferences, please click the "Subscribe / Unsubscribe" button in the upper right corner and then click on "Manage Subscription or Unsubscribe" link at the bottom. Infinite Talent customers, if you are experiencing an issue not shown below please reach out to Global Support by navigating to https://infinite-talent.powerappsportals.com/.

Infinite Talent BrassRing




Operational

Infinite Talent Onboard




Operational

Infinite Talent Lead Manager




Operational

Infinite Talent Other




Operational

Maintenance




Operational

Scheduled Maintenance

Infinite Talent US Staging Maintenance WindowPlanned Maintenance

Schedule

September 12, 2024 12:00 - 20:00 EDT
September 12, 2024 16:00 - 00:00 UTC

Components

Maintenance

Locations

Staging

Description

The US Staging environment for the following products will be unavailable on Sept 12, 2024, from 12:00-20:00 US EASTERN & (16:00-24:00 GMT TIME). -Infinite Talent Suite -Infinite Talent Onboard -Infinite Talent BrassRing During this downtime, users will be unable to access the system, possibly encountering error message(s) or maintenance warnings, dependent on the work being done in our environment. Candidates accessing BrassRing, and Talent Gateways will be directed to a page advising them that the site is currently unavailable due to maintenance. New hires and employees accessing the Talent Suite (including Onboard New Hire Portals) will similarly be unable to navigate to the login page due to the maintenance. We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our solutions. Please note, any automated integration processes, if applicable, will resume once the maintenance is completed. Infinite also recommends that your end users close all open browsers before end of day prior to the maintenance window, which will help avoid unexpected behavior, such as intermittent error messages, in the application.
Infinite Talent US Production Maintenance (Correction)Planned Maintenance

Schedule

September 21, 2024 03:00 - 11:00 EDT
September 21, 2024 07:00 - 15:00 UTC

Components

Maintenance

Locations

US Production

Description

Please disregard the US Production maintenance notification sent earlier today which erroneously stated the US Production maintenance would be Sept 12, 2024. This is the correction for that notification. The US Production environment for the following products will be unavailable on Sept 21, 2024, 03:00-11:00 in US EASTERN. (07:00-15:00 GMT) -Infinite Talent Suite -Infinite Talent Onboard -Infinite Talent BrassRing During this downtime, users will be unable to access the system, possibly encountering error message(s) or maintenance warnings, dependent on the work being done in our environment. Candidates accessing the BrassRing and Talent Gateways will be directed to a page advising them that the site is currently unavailable due to maintenance. New hires and employees accessing the Talent Suite (including Onboard New Hire Portals) will similarly be unable to navigate to the login page due to the maintenance. We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our solutions. Please note, any automated integration processes, if applicable, will resume once the maintenance is completed. Infinite also recommends that your end users close all open browsers before end of day prior to the maintenance window, which will help avoid unexpected behavior, such as intermittent error messages, in the application.
Infinite Talent EU Production Environments Maintenance WindowPlanned Maintenance

Schedule

September 27, 2024 19:30 - September 28, 2024 03:30 EDT
September 27, 2024 23:30 - September 28, 2024 07:30 UTC

Components

Maintenance

Locations

EU Production

Description

The EU Production environments for the following products will be unavailable on Sept 27, 2024, at 19:30 until Sept 28, 2024, at 03:30 in US EASTERN (Sept 27, 2024, 23:30 - Sept 28, 2024, 07:30 GMT). -Infinite Talent Suite -Infinite Talent Onboard -Infinite Talent BrassRing During this downtime, users will be unable to access the system, possibly encountering error message(s) or maintenance warnings, dependent on the work being done in our environment. Candidates accessing the BrassRing and Talent Gateways will be directed to a page advising them that the site is currently unavailable due to maintenance. New hires and employees accessing the Talent Suite (including Onboard New Hire Portals) will similarly be unable to navigate to the login page due to the maintenance. We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our solutions. Please note, any automated integration processes, if applicable, will resume once the maintenance is completed. Infinite also recommends that your end users close all open browsers before end of day prior to the maintenance window, which will help avoid unexpected behavior, such as intermittent error messages, in the application.

This system status information is provided as a courtesy to Infinite Talent clients. It is for informational purposes only and may not be redistributed or referenced as a substitute for formal Infinite Talent incident analysis or service level reporting. If you have any questions regarding this information, please contact Support by submitting an Online Case.